Privacy Policy

Introduction

Welcome to https://castle-rock-post-traumatic-stress-disorder-therapy.denvermentalhealthcare.com (hereinafter referred to as “Castle Rock Post-Traumatic Stress Disorder Therapy,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal data in compliance with various global privacy laws, including:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CPPA/CCPA) and its related regulations
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales Practice Act (UCPA)
Connecticut’s Connecticut Transactional Data Security Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our website (https://castle-rock-post-traumatic-stress-disorder-therapy.denvermentalhealthcare.com), mobile applications, online services, and products offered by Castle Rock Post-Traumatic Stress Disorder Therapy. It is important to be aware that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy covers the following interactions:

Using our applications and services as an authorized user.
Visiting our website(s) associated with this Privacy Policy.
Receiving communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data to enhance your experience and provide personalized services:

Account Information: Details related to your account creation and management, such as username, email address, and password.
Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
Financial Information: Data related to your financial status or transactions, if voluntarily provided.
Purchase Information: Items you have purchased from us, including quantities and transaction dates.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data collected through our applications.
Location Data: Geolocation information provided when using our services or visiting our websites.
Feedback: Your responses to surveys, feedback forms, or product reviews.
Social Media Information: User profiles, interactions, and content shared on social media platforms when you engage with us on these sites.
Product Information: Details about the products you view, search for, or purchase on our website(s).

We gather this data through various methods, including user input forms, browsing activities, automated technologies (such as cookies), and third-party providers who assist us in data collection.

Cookies

Cookies are small text files placed on your device to enhance your experience with our services:

Strictly Necessary Cookies: These cookies enable basic functions, such as allowing you to log in and access secure areas of our website(s).
Preference Cookies: Used to store user preferences and settings, ensuring a personalized experience.
Analytics Cookies: These track website usage, providing insights into how users interact with our content, helping us improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the data is no longer needed for these purposes, we securely delete or anonymize it. Our retention periods vary depending on the type of information and the specific legal requirements applicable to us.

Security Measures

Castle Rock Post-Traumatic Stress Disorder Therapy employs robust security measures to protect your personal data:

Implementing encryption for data transmission and storage.
Engaging secure third-party processors to handle sensitive information.
Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are intended for adults, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you have specific rights regarding your personal data:

Access: The right to request access to and receive a copy of the personal data we hold about you.
Rectification: The ability to rectify inaccurate or incomplete personal data.
Erasure/Right to be Forgotten: Under certain circumstances, the right to request the deletion of your personal data.
Restriction: Limiting our use or disclosure of your personal data under specific conditions.
Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: Objecting to the processing of your personal data for legitimate interests or direct marketing purposes.
Non-Discrimination: The right not to be discriminated against for refusing to provide personal data.
Data Appeals/Complaints: The right to lodge a complaint with a supervisory authority regarding our handling of your personal data.

To exercise any of these rights, please contact our privacy team at the details provided below. We will respond to your request as soon as possible and within the time frame prescribed by applicable law.

Changes to Policy

Castle Rock Post-Traumatic Stress Disorder Therapy reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review this page periodically for updates.

Contact Information

If you have any questions, concerns, or requests regarding your privacy, please contact us:

Email: contact@castle-rock-post-traumatic-stress-disorder-therapy.denvermentalhealthcare.com
Mail: [Insert Address]

We are committed to handling your personal data with the utmost care and transparency. Thank you for choosing Castle Rock Post-Traumatic Stress Disorder Therapy.